Last updated: January 1, 2026
We collect information you provide when creating an account, purchasing a license, or contacting support. This includes your name, email address, and payment information (processed securely by our payment provider).
We use your information to provide and improve our services, process transactions, send important updates about your license, and respond to support requests. We do not sell your personal data to third parties.
Your photos are your own. Photos edited in Luminar Neo on desktop are processed entirely on your device and never uploaded without your explicit consent. When you choose to use cloud sync or the web gallery feature, photos are encrypted in transit and at rest.
Our website uses essential cookies for account authentication and analytics cookies to understand how our site is used. You can disable non-essential cookies in your browser settings.
We retain your account data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting our support team.
Depending on your location, you may have rights under GDPR, CCPA, or other privacy laws, including the right to access, correct, or delete your personal data. Contact us at privacy@luminarneoofficial.com to exercise these rights.
We implement industry-standard security measures including TLS encryption, secure data storage, and regular security audits to protect your information.
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or a notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.
For privacy-related inquiries, contact us at privacy@luminarneoofficial.com.